CityBestTerms of Service
Please read these terms carefully before using our premium service platform.
Agreement to Terms
Welcome to CityBest. These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.
Our Service
CityBest is a premium platform that connects users with verified, high-quality service providers across various categories including transportation, tours, accommodations, and other travel-related services.
Platform Services
- • Service provider verification
- • Booking facilitation
- • Quality assurance
- • Customer support
User Benefits
- • Access to verified providers
- • Secure booking process
- • Quality guarantee
- • 24/7 customer support
User Responsibilities
Account Information
You must provide accurate, current, and complete information when creating an account and keep your account information updated.
Lawful Use
You agree to use our services only for lawful purposes and in accordance with these Terms and applicable laws.
Respectful Behavior
You must treat service providers and other users with respect and courtesy at all times.
Booking and Payment Terms
Booking Confirmation
All bookings are subject to availability and confirmation by the service provider. A booking is only confirmed when you receive a confirmation email from us.
Payment Processing
Payments are processed securely through our platform. You agree to pay all charges incurred by your account, including applicable taxes and fees.
Cancellation Policy
Cancellation policies vary by service provider and will be clearly displayed before booking. Please review these carefully before confirming your reservation.
Service Provider Verification
Our verification process ensures that only the highest quality service providers are featured on our platform:
✓ Quality Standards
Rigorous evaluation of service quality and customer satisfaction
✓ Legal Compliance
Verification of licenses, insurance, and legal requirements
✓ Professional Standards
Assessment of professionalism and reliability
✓ Ongoing Monitoring
Continuous quality monitoring and customer feedback review
Limitations of Liability
While we strive to ensure the highest quality of service providers on our platform, CityBest acts as an intermediary platform connecting users with independent service providers.
We are not liable for the actions or omissions of service providers
Our liability is limited to the amount paid for the specific service
We provide our platform "as is" without warranties of any kind
Prohibited Uses
You may not use our service:
Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in any activity that we determine to be harmful to our platform or other users.
Notice: We will provide reasonable notice before terminating your account, except in cases of serious violations or legal requirements.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any significant changes by posting the new terms on our website and sending an email notification to registered users.
Last updated: December 2024
Effective date: Immediately upon posting