CityBestPrivacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information.
Our Commitment to Your Privacy
At CityBest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
What Information We Collect
To provide you with the best service experience, we may collect the following types of information:
Personal Information
- • Full name and contact details
- • Email address and phone number
- • Location data (pickup/destination)
- • Payment information
Usage Information
- • Service preferences and history
- • Device and browser information
- • Website interaction data
- • Cookies and tracking data
How We Use Your Information
Service Delivery
Processing bookings, coordinating services, and ensuring smooth transactions between you and our verified service providers.
Communication
Sending booking confirmations, service updates, and important notifications about your reservations.
Service Improvement
Analyzing usage patterns to enhance our platform and provide better service recommendations.
How We Protect Your Data
We implement robust security measures to protect your personal information:
Encryption
End-to-end encryption for all sensitive data
Secure Storage
Protected servers with regular security audits
Access Control
Limited access on a need-to-know basis
Your Rights Under GDPR
You have several rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data in certain circumstances
Right to Portability
Receive your data in a structured, machine-readable format
Contact Our Privacy Team
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.
Last updated: December 2024